diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 2860692303
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number to receive an OTP for verification. Once verified, you can easily log in without needing a password or email. This streamlined process simplifies the login process.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal and wait for it to be stable. Click on the "send OTP" option and wait for the specified time to elapse. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, submit your correct KYC (Know Your Customer) details via email to the customer support system for assistance with account transfer. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should resolve any compatibility problems. Once updated, you can log in and start playing.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not bonus amounts. This means you can access your gaming earnings but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, though it can take as little as 30 minutes. However, payment delays can occur, requiring a wait of up to 24 hours. This delay can occasionally prolong the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone other than the player. Any winnings earned while playing with the bonus amount can be withdrawn. This means that the bonus itself is non-withdrawable, but winnings from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings to check your transaction history. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If you encounter any further issues, you can seek assistance from their care centre.
In addition to providing exceptional games, we at diamond exchange also prioritize the convenience and security of our players. To ensure a seamless experience, we offer a range of reliable deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrency options. This ensures that all transactions are both secure and swift. Our dedicated customer support team is available 24/7, 365 days a year, to assist with any questions or issues that may arise, guaranteeing a flawless gaming experience. Our team is always ready to provide guidance, support, and solutions to ensure that our players can focus on what matters most - having fun and enjoying our games. With diamond exchange, you can rest assured that your online gaming experience will be nothing short of exceptional.
Our platform takes pride in providing smooth and secure deposit and withdrawal methods. Users have the flexibility to choose from a variety of options, including credit/debit cards, electronic wallets, bank transfers, and cryptocurrencies, to manage their transactions with ease and confidence. Furthermore, we ensure that all financial operations are encrypted and protected by advanced security technology, providing an additional layer of protection against unauthorized access or data breaches. This ensures that transactions are processed quickly and efficiently, while also safeguarding sensitive financial information. With our robust security measures in place, users can trust that their transactions are secure and protected at every stage.